A transformação digital e o conhecimento organizacional: Uma revisão sistemática da literatura
DOI:
https://doi.org/10.19094/contextus.2021.71301Palavras-chave:
transformação digital, tecnologias digitais, conhecimento, gestão do conhecimento, recurso estratégicoResumo
A literatura tem apontado que a Transformação Digital (TD) está impondo às empresas uma completa mudança organizacional. Contudo, ainda há um entendimento limitado sobre as mudanças relativas ao conhecimento e seus processos nesse cenário. Diante disso, o objetivo foi verificar como o campo de estudo de gestão do conhecimento está se desenvolvendo diante das mudanças ocasionadas pela TD. O estudo utilizou três bases de dados para a coleta de artigos, sendo os dados analisados com o VOSviewer e análise de conteúdo. Os resultados indicam que as empresas devem desenvolver novos recursos e capacidades (comuns e dinâmicos) para aproveitar as oportunidades da TD. O estudo contribui para melhor compreensão sobre o conhecimento como um recurso estratégico na TD.
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