The nurse’s work environment in a hospital emergency service

  • José Luís Guedes dos Santos Universidade Federal de Santa Catarina
  • Fernando Henrique Antunes Menegon Universidade Federal de Santa Catarina
  • Shara Bianca De Pin Universidade Federal de Santa Catarina
  • Alacoque Lorenzini Erdmann Universidade Federal de Santa Catarina
  • Roberta Juliane Tono de Oliveira Universidade Federal de Santa Catarina
  • Inácio Alberto Pereira Costa Universidade Federal de Santa Catarina
Keywords: Working Environment, Nursing Care, Management, Emergency Nursing.

Abstract

Objective: to analyze the characteristics of the nurse’s work environment in a hospital emergency service. Methods: a mixed method study with a concurrent triangulation strategy using data from a descriptiveexploratory study, with 19 nurses, and a Grounded Theory study with three sample groups totaling 21 participants. The quantitative data were collected using the Brazilian Nursing Work Index - Revised and were subjected to descriptive statistical analysis. The qualitative data were obtained from interviews and were analyzed through initial and focused coding. Results: the nurses considered that they had autonomy, good relationships with the physicians, and organizational support. However, the control over the environment was shown to be an unfavorable characteristic. Based on the results, the category: “Seeking to organize the work environment for demand which exceeds attendance capacity” is presented. Conclusion: the characteristics of the emergency environment were shown to be favorable to the nurse’s work, with the exception of control over the environment.

Author Biographies

José Luís Guedes dos Santos, Universidade Federal de Santa Catarina
Enfermeiro, Mestre em Enfermagem e Doutor em Enfermagem pela Univeridade Federal de Santa Catarina - UFSC. Professor Adjunto do Departamento de Enfermagem da UFSC. Integrante do Grupo de Estudos e Pesquisas em Administração, Gerência do Cuidado e Gestão Educacional em Enfermagem e Saúde
Fernando Henrique Antunes Menegon, Universidade Federal de Santa Catarina
Graduando em Enfermagem, Universidade Federal de Santa Catarina. Florianópolis, SC, Brasil.
Shara Bianca De Pin, Universidade Federal de Santa Catarina
Graduanda em Enfermagem, Universidade Federal de Santa Catarina. Florianópolis, SC, Brasil.
Alacoque Lorenzini Erdmann, Universidade Federal de Santa Catarina
Doutora em Filosofia da Enfermagem, Professora Titular, Departamento de Enfermagem, Universidade Federal de Santa Catarina. Florianópolis, SC, Brasil.
Roberta Juliane Tono de Oliveira, Universidade Federal de Santa Catarina
Mestre em Enfermagem, Universidade Federal de Santa Catarina.Florianópolis, SC, Brasil.
Inácio Alberto Pereira Costa, Universidade Federal de Santa Catarina
Doutorando em Enfermagem da Universidade Federal de Santa Catarina. Professor Assistente do Instituto Federal de Santa Catarina, Florianópolis, SC, Brasil.
Published
2017-06-13
Section
Research Article