Qualidade dos cuidados de enfermagem: contribuições de enfermeiros especialistas em enfermagem médico-cirúrgica

Olga Maria Pimenta Lopes Ribeiro; Maria Manuela Ferreira Pereira da Silva  Martins; Paulino Artur Ferreira de  Sousa; Letícia de Lima  Trindade; Elaine Cristina Novatzki  Forte; João Miguel Almeida Ventura da  Silva

doi:10.15253/2175-6783.20202143167

Authors

Olga Maria Pimenta Lopes Ribeiro Escola Superior de Enfermagem do Porto https://orcid.org/0000-0001-9982-9537
Maria Manuela Ferreira Pereira da Silva Martins Escola Superior de Enfermagem do Porto https://orcid.org/0000-0003-1527-9940
Paulino Artur Ferreira de Sousa Escola Superior de Enfermagem do Porto https://orcid.org/0000-0002-5778-0111
Letícia de Lima Trindade Universidade do Estado de Santa Catarina https://orcid.org/0000-0002-7119-0230
Elaine Cristina Novatzki Forte Universidade Federal de Santa Catarina http://orcid.org/0000-0002-6042-5006
João Miguel Almeida Ventura da Silva Escola Superior de Enfermagem do Porto https://orcid.org/0000-0001-9982-9537

DOI:

https://doi.org/10.15253/2175-6783.20202143167

Keywords:

Nursing Care; Specialties, Nursing; Quality Assurance, Health Care; Nursing; Hospitals.

Abstract

Objective: to identify the performance of activities congruent with the quality standards of nursing care by expert nurses in medical-surgical nursing, in the hospital context. Methods: a descriptive study, carried out in 36 hospitals, in which 259 nurses specialized in medical-surgical nursing participated. For data collection, a questionnaire was used, later analyzed using descriptive statistics. Results: the participating nurses evaluated activities related to the dimensions of responsibility and rigor, customer satisfaction and prevention of complications with better scores; and with lower scores, activities integrated in the dimensions of health promotion, functional readaptation and well-being and self-care. Conclusion: although the findings show the performance of expert nurses in the medical-surgical nursing area that tends to be consistent with quality standards, gaps in professional practice and potentialities that can support the qualification process of these professionals were signaled, alert managers and qualify nursing care.

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